ATTENTION

We are changing the way you can report issues for your home or HQ. You will need to report all issues via ‘your account’ by 2021. Use this form to report non-emergency issues with the property (only). Here are the forms for reporting an emergency or to make changes to your tenancy. We aim to respond to any issues within 48-hours. You can also report issues through your ‘account’ page if you have been invited to set up an online account. See My Account for more info.

Report an issue.

Form to report an issue with a property

"*" indicates required fields

Full Name

Secondary Email

Mobile number*

Secondary Mobile Number

Tenancy Address*

Street Address Address Line 2 City Post Code

Describe the issue*

Please describe the issue in as much detail as possible - what, where, when and who. More detail here will help fix the issues quicker

Is the issue internal or external?*

Dimensions

Add dimensions here For example the appliance, size of the affected area etc

Make Model Serials

Please provide the make, model, serial number and other information relating to the fault

Drop files here or

Max. file size: 128 MB, Max. files: 3.

Property Entry Permission*

We only work with trusted workmen who will respect your property. It is sometimes quicker if we are able to enter the property on a more flexible basis. We will confirm any non-emergency visit 24-hours before.

This field is for validation purposes and should be left unchanged.

Problem reported?

Once you’ve reported your issue you can track the status below. Leave it approx 48 hours for your order to be updated.

Keep in the know

We do more than houses and offices! We help build business and residential communities throughout Greater Manchester and Lancashire that can help one another grow. Keep up to date with what we have going on and how you can get involved.

Make the right decision. Use our free landlord learning resources.

We offer free rsources for new and existing landlords which provides great detail on everything a modern day landlord is required to know. You can also contact our community with any questions you may have.

View resources →

ATTENTION

Report an issue.

Problem reported?

Keep in the know

Make the right decision. Use our free landlord learning resources.

Hi,